Service status
Incident in progress.
At least one component is not responding. You can see which below, and we post updates to the incident log as we have them — not once it's over.
Last checked this minute.
Components
What a firm notices when it breaks, not our internal boxes. Each bar is one UTC day of the last 90; hollow days are days we didn't measure, and they don't count towards the percentage.
Application
Down
app.mandato.es: signing in, cases, tasks, calendar and the client portal.
90 days ago
99.28% available · measured across 7 days
Database and documents
No data
Where your cases and uploaded files live. Hosted in the EU, with the database in Ireland.
90 days ago
No history yet
Incoming and outgoing email
No data
Syncing the firm's connected mailbox, and sending email from Mandato.
90 days ago
No history yet
WhatsApp
No data
Messaging clients from the firm's number.
90 days ago
No history yet
Public-administration notifications
Degraded
The watchers that poll LexNET and DEHú and bring notices into your cases. What's measured here isn't whether a server answers, but whether the work that should have run actually ran.
90 days ago
100.00% available · measured across 7 days
AI
No data
Assisted drafting, summaries and document analysis. Degraded is not down: the routine tier can fail over to another provider.
90 days ago
No history yet
Incidents
We have not recorded an incident since this page went live. When one happens it will appear here with timestamped updates in plain language, while it is happening.
How this is measured
We check every five minutes from Netlify, which shares no infrastructure with the application or the database. That is deliberate: a status page hosted next to the thing it watches stops answering exactly when it is needed.
History is measured, not modelled. A day with no samples renders hollow and contributes nothing to the percentage; we do not fill gaps with green. We started measuring the day this page shipped, so the 90-day window fills in over time.
“Degraded” means the service is responding worse than usual but is responding, and counts as available in the percentage. “No data” means we could not measure it, and counts neither for nor against.
This page reports; it does not promise. We publish no service level agreement and no availability commitment: if we ever sign one, it will be in a contract, not here.